Get in touch

Have a question, a feature request, or need a hand setting up a survey? We read every message and reply as quickly as we can.

Email us

The fastest way to reach us is by email. Whether it's support, billing, a bug, or feedback on the product, send it to dennis@fake.vc and we'll get back to you.

Already using the app?

If you've installed OrderSurvey, you can also reach support directly from our Shopify App Store listing. Mentioning your store domain helps us look into anything account-specific faster.

Just getting started?

If you're still deciding whether OrderSurvey is right for you, the post-purchase surveys guide and our comparison pages are a good place to begin. Still unsure? Email us, we're happy to help you think it through.