OrderSurvey

Shopify post-purchase survey guides

Set up your survey, choose useful questions, and make sense of customer feedback.

More guides

Analytics & Reporting

Single-Select vs. Multi-Select Shopify Survey Questions

Choose one-answer or multiple-answer Shopify survey questions. Learn to count selections, explain percentages over 100%, and interpret OrderSurvey exports.

6 min read

Setup & Operations

A Shopify Agency Checklist for Launching a Client Survey

Launch a client survey with an agreed question, appropriate access, verified Shopify placements and a clear handoff. Includes a reusable launch record.

6 min read

Analytics & Reporting

What to Do With Your First 20 Shopify Survey Responses

Use early Shopify survey answers to choose a useful next action. Includes an illustrative 20-answer example, review checklist and clear limits on small samples.

6 min read

Analytics & Reporting

A Monthly Shopify Survey Report Template for Agencies

Build a repeatable client survey report with a clear reporting period, answering-order counts, useful findings and one next action. Includes a worked example.

7 min read

Survey Design

How to Change Shopify Survey Questions Without Misreading Results

Update Shopify survey questions and answer options with a change log, separate reporting periods and a worked example that avoids misleading channel comparisons.

7 min read

Survey Design

Gift or Self-Purchase? A Shopify Survey With Useful Follow-Ups

Learn who a Shopify order is for with a short post-purchase survey. Use clear answer choices, conditional follow-ups and a practical gift-buyer report.

7 min read

Analytics & Reporting

How to Categorize Other Survey Answers in a Spreadsheet

Turn Other and free-text Shopify survey answers into a useful channel report. Keep original wording, handle ambiguity and count answering orders correctly.

7 min read

Setup & Optimization

How to Test Conditional Shopify Surveys Before Launch

Test every survey branch, changed answer and completion path. Use a practical checklist for OrderSurvey previews and Shopify Thank you and Order status pages.

7 min read

Attribution

How to Measure ChatGPT Discovery for Your Shopify Store

Track AI discovery with Shopify referral reports and a post-purchase survey. Separate customer recall from click attribution and avoid misleading revenue claims.

7 min read